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2.9 Based on 33 reviews
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  • Customers like
    • Paying for having my time wasted 2
    • Fast high quality 1
    • Help from someone who cares 1
  • Customers don't like
    • Paying for nothing received 7
    • Being overchaged 7
    • Not getting any answer and being charged 4
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I asked them a question ... they did not give me a satisfactory answer at all!!! And now charged every month for membership!!! Very pissed off!!!!!!!!!!!! Read more

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I'm getting charged every month on card. I called one time! I had no ideal this company was going to keep taking money out of my card!! RIP off . Go to Dr on Demand . Just Andwer is a way to get your money!! Scam

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So I found this website to get an answer to a dental question. The site was very clear the answer would be 5 dollars. Okay I thought, I'll go for it. The answer took 2 seconds from some neurologist who couldn't spell Guillian Barre Syndrome correctly. The site took me to several other screens showing an additional 33 to 38 dollars charge! I DID NOT WANT THAT!!! And scrolled onto the bottom to skip this part, hitting a button (hidden)... Read more

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I cancelled my account last month you have now taken it out again this Month for £39 please Close this account with immediate effect William Robertson Dyers Close Innerleithen EH42 07482 541516

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They have just charged my credit card with a membership $97 did not authorise this. When I used them all they first care about is how much money you have if you have none than I got told to harden up. First $5 than $90 something to be told that. I want my money back I did not authorise this membership. They will need a lawyer if they continue this. Please do not waste your money on them. DO NOT TOUCH THEM MAY AS WELL JUST GOOGLE ANSWERS... Read more

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I'd never heard of these people until today when I received 3 spam emails from them. I have done nothing other than press the delete button on them but not before reading which that they claim that I have signed up for a 7 day free trial plus membership and that they have answered a question for me and have charged £20 to my "selected payment method". They then gave the gall to invite me to "ask another question now". They seem like common... Read more

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This website was set up to act as a money mill. It has a business plan which very effectively generates revenue and as long as the "consumer" is willing to continue making repeated contacts, they will be billed. Just Answer does not reply to consumer complaints, except at additional charge to the "Client," if they choose to submit a question or additional comment. Very slick and sneaky. I am sorry that I got ducked in. I was seeking information... Read more

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After leaving the $5 good faith deposit I explained my issues (car not starting) and received a quick response telling me what he would try. Didn't explain how to do the test. Within 5 minutes they took an additional $43. So he gave his opinion and that entitled them to $48 for an answer that didn't solve my issues? I don't think so! Then they want you to rate their response by leaving an additional TIP!! I tried to change the tip to 0 and drop... Read more

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Wasted my time and money still didnt help me

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I just paid my $5 deposit but never got an answer. I want my money back. My oder number is 16718413537. I trusted JustAnswer. After I waited about 30 minutes another person asked me what my problem was. I told her twice and also gave her my Order Number. She said she would return me back to the specialist. Nope. Another person came on. AND wanted me to put another $5 deposit down. No Help At All. Then when I went back to Just.Answer I... Read more

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