JustAnswer
Reviews and Complaints
Questionable billing practices and phishing for membership
User's recommendation: stay away
Complaint
- All
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaTo get a refund of my money of $49
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed a refund
- Nil
- No communication
Preferred solution: Full refund
I want this canceled and refunded
Preferred solution: Full refund
I've cancelled my account three times and am still being charged
- Scam and hidden fees are part of the quick answers
Preferred solution: Full refund
User's recommendation: Don't use just answer it's a scam
Cancel my membership
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: They took money from me
Company fixed the issue and I have been provided with full refund. I wrote to just answer and I wrote to pissed consumer and tadaa, the whole amount was refunded. Thank you.
Preferred solution: Full refund
You charged my credit card fraudulently
I want to cancel my subsciption
I want to cancel my subscription, as l no longer have the funds to afforded it, please please stop taking funds out of my bank account, lm struggling to afford to keep a roof over my head. Susan Sanderson.
How to sue Justanswer for stealing your money
User's recommendation: how di I sue Justanswer for stealing my money
I found it very difficult to unsubscribe from this site and money has continued to be taken. I suggest people contact a local, Medicare funded service if needing advice or the ambulance for advice
User's recommendation: Call a n Australian Medicare funded service for advice or the Ambulance in an emergency
Misleading cost so I want a refund
Preferred solution: Full refund
User's recommendation: Don't put your card on there cause they take what they want and not what advertise
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid 3 times got no answer
- There was never an advantage at my side
Preferred solution: Full refund
Fraudulent practices
- Got an answer
- Fraudulently sign you up for membership
Preferred solution: Apology
User's recommendation: Stay clear of this service
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Hello, We're sorry for the experience that had on the website. I would love to help you out.
If you send me your email address and additional information I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards, Angela, JA Customer Care AngelaWS@justanswer.com 800-943-1351 ext. 28