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I'd never heard of these people until today when I received 3 spam emails from them. I have done nothing other than press the delete button on them but not before reading which that they claim that I have signed up for a 7 day free trial plus membership and that they have answered a question for me and have charged ยฃ20 to my "selected payment method".

They then gave the gall to invite me to "ask another question now". They seem like common criminals to me and I don't understand why they haven't long since been closed down by the fraud police in San Francisco where they seem to be based (in a POBox, natch).

Reason of review: Problems with payment.

Location: Horsham, West Sussex

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JAreply
Response

Hello,

We're sorry to hear about the frustration that you've experienced. if you did not use the website it may be that a customer who did post a question has entered their email address incorrectly and that is why you're receiving the messages.

We would be happy to look into this matter for you further if you can contact our Customer Care team from the Help page and provide some information about the emails that you're receiving.

Let us know if you need any further assistance.

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