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Today charged me $5.00 to ask an attorney a question.I never taiked to one.

My husbands card was charged 15.00 as i kept trying to get an attorney which I never got. IiThen asked them to refund my money on the card.

They asked me to pay $5.00 again to ask an attorney.I tried to ask again on their chat line but they must have closed it because I could not type anything it must have been blocked.

Review about: Justanswer Attorney Answering Service.

Reason of review: Problems with payment.

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JAreply
#1373228
Justanswer Verified Representative

Hello,

Thanks for getting in touch with us about your experience.

It sounds like you may have completed posting a question to the site but may also have experienced some issues in navigating the website around the time you requested a refund.

We'd be happy to look into this for you though and get any billing issues resolved.

Please send us a message at support@justanswer.com or call us at 1-800-509-5721 and one of our dedicated Customer Support staff members will be able to pull your account up immediately.

Let us know if you need any further assistance. Regards, Adam Roesel - Customer Support Supervisor Support@justanswer.com

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