JustAnswer
Reviews and Complaints

I asked one question about repairing a microwave oven that turned out to be useless, as parts for the oven aren't manufactured anymore, so I had to buy a new one. I've been paying a monthly subscription unknowingly since my initial call, only just cancelled, but I won't be getting any refunds after speaking with a robot - pissed!

I have no account with this company, and you took 40.00 out of my account. I want my money back in my account.

This is twice that this has happened. Put the money back in my account.

I dont have a clue I dont what question to ask for you to charge me $70 I am 64 years old I dont know anything about this kind of stuff

I cancelled my membership back in April/26. The membership cancellation fee was taken out of my bank account in April/26.

The MY-LEGAL EXPERT fee of $70.00 was taken out of my bank account again on May/26.

What is going on .You people are ripping me off. Explain what the *** is going on.My name is David Rosebush in Edmonton Alberta.

You keep charging my bank account, and your representative was rude. I have canceled my subscription twice, and twice you have charged my account. I would like my $130 refunded from the last 2 months.

When I was connected, fees showed 5.00 / my bank showed 45.00. Was not told if this is a revolving fee; they should confirm the total amount and ask the customer if they want to close the account if it's a revolving one, for monthly cost.

False billing. I was under the impression i was talking to microsoft.

Secondly you asked me to pay $5 refundable money which i did and then i realized i was talking to just answer. When the lady came on line to help i told her i was not going to us

STILL UNRESOLVED. I AM UNABLE TO SPEAK TO A REAL PERSON.

I DID MANAGE TO GET MY SUBSCRIPTION ; WHICH I NEVER WANTED NOR ASK FOR.

HOWEVER, I WANT THE $65.00 CHANRGE TO MY CREDIT CARD RESVERSED. I WILL CONTINE TO TRY AND GET TO A BREATHING BODY WHO I CCAN TALK TO.

I was asked by Google did I want a script solution or a phone call by a technician. She recommended a phone call by the technician.

I said that I wanted a phone callI could get a script off the internet. So, she said someone would call me in four minutes. No one called. Much later on I got a message saying no technician was available to call, but they sent me a script solution.

That was not what I asked for as a solution. I saw similar script on the internet.

Do not know how I got subscription. Antonio was very helpful 111111****111111****111112****22222****

I reported the $43 you charged me yesterday when your service says its a $5 charge thats refundable! I also want my account with you cancelled ASAP!

I have also reported this charge to our states attorney general! Jane P

Not really sure. I was trying to pay my Xfinity mobile bill and was switched to JustAnswer.com. I never meant to be charged for that service.

I contacted my card company, blocked the card, and tried logging into their website account. They claim they do not know my details.

I was intentionally led to believe there was no cost, my insurance (medicaid) was accepted. They send you some type of link to get your prescription to fill it.

And I never received any link to get my medications.

And "no cost" cost me $70, overdrew my account, another $35. I used Health Express Urgent Care.

This account was supposed to be canceled way before April... $ charged. I'm still being charged $38 as of April 20th.